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We will provide you with a freight tracking number via email upon dispatch of your order. You can use this tracking number to follow the progress of your order delivery by entering it into the relevant freight company website. Registered customers wi
During busy periods, couriers might not scan your order at every transit point. It’s normal for an order to only be scanned at pickup and delivery in these peak periods. If it’s been 2 or more business days past the estimated arrival date, please con
Please contact our customer service team with your order number, and we’ll assist in locating or resolving the issue with your shipment.
If you’ve provided an incorrect address, please contact us as soon as possible. If your order hasn’t been processed yet, we’ll happily update your shipping details. However, once processing has begun, we’re unable to make any changes. While we’ll do
Tracking details are sent automatically via email once your order has been dispatched. If your order contains pre-order items, tracking will be provided once those items are ready to ship. If you haven’t received tracking within a few business days o