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Items available on “pre-order” are items that are not currently in stock. Pre-order indicates that the stock is due to arrive at a later date and will be shipped to you after that date. The estimated stock arrival date will be noted on the product pa
We may have limited stock available of that product, so you can only add the amount currently in stock to your cart. Please note that if someone checks out within 10 minutes before you, the stock may already have been sold. If this happens, we’ll get
Dispatch dates shown online are estimates only and are subject to change. If there is a significant change to your estimated dispatch date, we’ll contact you via email as soon as we’re made aware. This allows us time to discuss alternatives.
Yes. If you choose to cancel a pre-order, any cancelled items will be refunded to your original payment method.
Shipping is only eligible for a refund if your entire order is on backorder and cancelled. If your order has already been partially fulfilled (i.e. split across multiple shipments), shipping cannot be refunded. This is because the shipping fee covers