What does Authority to Leave mean for my delivery?Updated 2 months ago

We want to make receiving your parcel as convenient as possible. Authority to Leave (ATL) allows our delivery partners to leave your parcel at your address without needing a signature. This is our default option for free shipping to ensure a smooth and hassle-free delivery. 

If you have a specific spot where you’d like your parcel left (e.g., “behind the large pot plant”), please let us know by selecting ‘provide delivery instructions’ and sharing specific details at checkout. 

Direct Freight, one of our default couriers for free shipping, may determine it is unsafe to leave packages unattended at unit blocks, shops or apartments. In such cases, any redelivery fees will be the responsibility of the customer. If you know you won’t be home, consider having your package delivered to your workplace or to a friend or family member who can receive parcels. We want to emphasise that we are here to assist you throughout this process and encourage you to reach out to our dedicated customer support team with any questions or concerns. 

Please note, by selecting authority to leave, Hueseeka is not liable for any loss or damage to the package once it has been delivered.