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Orders can only be cancelled or modified if they haven’t started processing. Please double-check your details before completing checkout. If you need to make changes, contact our customer service team as soon as possible. Once an order has begun proc
At this time, we only accept orders through our website to ensure accuracy and security. Our online system provides real-time stock updates and order confirmation, making the process smooth and reliable. If you need assistance navigating the website
We may have limited stock available of that product, so you can only add the amount currently in stock to your cart. Please note that if someone checks out within 10 minutes before you, the stock may already have been sold. If this happens, we’ll get
Having trouble accessing your account?. If you have an active account with us, you can log in via the link below. Once you've entered your email address, you'll receive a 6-digit code to log in. You no longer need to remember a password!. Log in - Hu
We don’t offer mix-and-match options within our candle pack sizes, as these are pre-set and pre-packaged. If you're looking to create a mix of colours, we recommend purchasing smaller pack sizes, which allow more flexibility in your selection.
To keep things efficient and cost-effective, our bulk packs are pre-assembled in one colour and can’t be changed or split.